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Tier 1 objects ship by courier from İzmir, 5–8 working days worldwide. Tier 2 and Tier 3 go crated by road, sea or air — quoted per destination. EXW, FOB, CIF and DDP all available. Import duties and local delivery are the buyer's unless we quote DDP.
Catalogue pieces in stock colours: 14 days from delivery, unused, in original crate, return freight on the buyer. Made-to-order, custom colour, custom size and project orders are not returnable — this is why we send samples first.
Mild soap, water, soft cloth. No solvents, no abrasive pads, no pressure washers on gloss. Gloss surfaces accept automotive polish once a season; matte and stone finishes should only be wiped. Outdoors, rinse salt and pool chemicals off after exposure.
Two years against delamination, structural failure and gelcoat defects under normal use, five years on project installations with our own fixings. Colour change from prolonged direct sun is normal on deep pigments and is not a defect.
We keep the name, email and project details you send us, for as long as the enquiry is live plus three years. We do not sell data. Under KVKK Art. 11 and GDPR you can ask for a copy, a correction or a deletion at any time: info@kolayfiber.com.
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Every silhouette in this catalogue is developed in-house from our own studies. Moulds, drawings and 3D files remain KOLAYFIBER property. Custom forms developed with a client are not offered to others without written agreement.
Catalogue pieces in stock colours: 2–3 weeks. Made-to-order colour or size: 5–7 weeks. New mould development: 10–12 weeks to first piece. Project quantities are scheduled after deposit.
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